The following is an excerpt from our new book EXPONENTIAL: How You And Your Friends Can Start A Missional Church Movement that will be on shelves in 7 days, but you can order online right now.
"Do you want to empower the people around you to be all that God meant for them to be? If you are responsible for the care and development of leaders – staff or volunteers, use these six questions as a basic agenda for any one-on-one coaching conversation and you will see amazing growth in their leadership.The following are the six questions with a brief explanation of the brilliance behind each one of these questions:
1) “How are you?”
Remember at the heart of effecting coaching is a relational investment. It may sound cliché, but it’s still true: “People don’t care how much you know, until they know how much you care.” We begin every coaching conversation by checking in to see how the person we are coaching is really doing.
2) “What are you celebrating?”
Every meeting at Community begins with some form of this question. Often it’s stated like this: “Where are you/we winning?” Whether it’s a one-on-one meeting, a group meeting, a staff meeting, or a temporary task force, we begin by celebrating how God is at work in our life, ministry, and church. Moving from “How are you?” to “What are you celebrating?” keeps the tone of the meeting very relational and positive. It’s tempting to quickly focus on what’s not working or what is broken. This question keeps the conversation focused on where the leader is feeling successful.
3) "What challenges are you facing?"
You might be thinking, “Finally we get to something productive.” Yes, the previous questions are very relational, but if it helps any, remember that when it comes to coaching the relationship really is the task. This question gives your leader an opportunity to talk openly about the things that aren’t going very well in his group or team.
4) "How will you do about those challenges?"
Once a leader has disclosed some areas where he or she may be experiencing some challenges with his life, group, or team it is tempting to quickly move into “fix-it” mode and tries to solve the problem for him. There are times when a leader will need your insight and wisdom. However, the best way you can serve a leader is to help them tap into the wisdom and insight God has already given them to deal with whatever situation they are facing. It is the coach’s role to draw those answers or solutions out of the leader.
5) "How can I help you?"
Finally, the question we’ve wanted to ask. This is an important question, but if you never get to this question because the leader has already come up with an action plan as you walked through the previous questions, considers yourself an extremely effective coach. There are times when a coach needs to step in and offer whatever assistance is necessary to help a leader in need. One of the three tasks that flow out of the relational investment is “serving”, and one of the ways you can best serve a leader is to help them through a tough situation.
6) "How can I pray for you?"
The best way to wrap up a coaching conversation is to ask the leader how you can be praying for him. It is also a great opportunity for the coach to ask the leader to be praying for her. This is one way a coach can help the leader know that this relationship is mutually beneficial. After the leader has had a chance to express some areas where he is in need of prayer, take a few moments to pray for the leader and reassure him that you will be praying for him regularly.
The dream of God is not for the church to be led by a one-man show, but that it would be a great team led by great coaches. Our role is to equip and empower the people of the church to do the work of ministry. When the game is on the line and the final point needs to be scored, the ball will be in the hands of our leaders and those leaders need to be coached to take the winning shot.
Jon Ferguson also made these six coaching questions the content of his Aha video. This is a great tool for teaching other leaders how to use these questions. And in 7 days EXPONENTIAL: How You And Your Friends Can Start A Missional Church Movement will be available in bookstores. You can order it online right now. You can also join myself and Jon for a 30-day conversation on our new book where you will get content drops, videos and additional question and answers through Daily Digital.
These are great questions.
Along with the "challenges" question, a coach can also ask about "barriers". That way, these barriers can be normalized for greater success.
Posted by: Scott Couchenour | April 28, 2010 at 07:11 AM
I love these questions!
Posted by: David | April 28, 2010 at 01:08 PM
interesting questions
Posted by: Ymabyts | October 02, 2011 at 11:22 AM